Case Study
PHCbi, a leader in laboratory equipment manufacturing, sought to enhance team productivity and project management capabilities. With teams working across multiple locations, they needed standardized tools and methodologies to improve collaboration, streamline workflows, and ensure consistent project delivery across their organization.
Business Situation
PHCbi faced challenges with inconsistent project management practices and underutilization of its Microsoft 365 investment. Teams were using different tools and methodologies, resulting in communication gaps, duplicated efforts, and difficulties in tracking project progress. They needed to standardize their approach to project management while maximizing the value of their existing M365 licenses.
Solutions Delivered
Advisicon delivered a comprehensive business process improvement program designed to enhance collaboration, document management, and workflow consistency across the organization. The initiative included targeted training on Microsoft 365 productivity tools, with a strong focus on using Teams for communication, SharePoint for document management, and OneDrive for seamless file integration. Training sessions featured hands-on exercises grounded in real-world scenarios to ensure practical understanding and immediate applicability. In addition to the training, Advisicon configured custom SharePoint team sites tailored to departmental needs and implemented standardized project templates and workflows to promote consistency and efficiency across projects.
Benefits Realized
- Improved collaboration with effective use of Microsoft Teams for seamless communication across locations
- Standardized processes save time with the consistent project management methodology adopted company-wide
- Clear project tracking and reporting using integrated M365 tools
- Increased trained staff actively using new tools and methodologies
- Avoided buying more software and maximized ROI on existing Microsoft 365 licenses
PHCbi Today
PHCbi has successfully transformed its project management and collaboration practices. Teams are now working more efficiently with standardized tools and processes. The company reports improved project delivery times, enhanced cross-functional collaboration, and better decision-making through improved information management. They continue to build on the foundation established during training, with plans to expand the usage of Power Platform tools for further automation and efficiency gains.